Hotel Management System

Key Features

• Hotel status from main screen with easy Check in Check Out
• Guest Room Reservation
• Group Management/ Operations
• Direct Billing/ City Ledger Database and Operations with Direct Billing Reconciliation
• Guest Photo can be taken at various events like Check in, Check out, Payment
• Front Desk is available on Local Area Network
• Guest can be assigned different Room Rent and Rate Type
• Comprehensive User Management to control/restrict User Functions
• Integration with Magnetic Reader to check in using Driving license or ID Card
• Easy Room Rent Management at any juncture of the Guest Stay
• Simple Back up and Restore Database Operations for Data Security
• Transaction management with insert, delete & restore feature
• Expense Management with Account Receivable and Account Payable
• Credit Card Payment Authorization (Open credit card transaction)
• Hotel's Configuration Viz. Room Rate, Rate Type, Amenities, Desk Clerk etc.
• House Keeping Module for better Room Control
• Lost Item and Found Item Register
• Facility to record Guest Message and Message Delivery intimation to Desk Clerk
• Easy to Use Address Book for Contact Management
• Facility to Export Reports in HTML, Word and XLS format
• Reminder Feature for Desk Clerk to set Reminder for own/ other Desk Clerk
• Ability to set up Seasonal Rates for Hotel
• Allows Payment transaction in Multiple Currency
• Facility to set up individual special rates for each Travel Agent
• Ability to keep track of Business Source for Marketing Department
• An intelligent Built in Yield Management system which helps you achieve Higher occupancy
• Audit Trails - who changed, what and when!!
• Customized Folio Notices and Thank You Messsages
• Integration with Call Account Software
• Advance Guest Database
• Scrolling Ticker to Show Hotel's Important Statistics of the Day
• Room Change/Room Exchange
• Daily Reservation and Rooming List
• Color code for different Room Status Viz. vacant, occupied, Reservation etc.
• Cash Drawer for Desk Clerks
• Phone and Addressbook
• Configurabhle Manual and Auto Room Rent Posting
• Event Rooms for Conference and Seminar Halls
• Multiple Guest Folio, Direct Billing Folio and Receipts
• Foreign Currency Folio

Other Features

• Password Protected Daywise Data blocking
• Easy to Locate, retrieve and Edit Past Guest Folio
• Flash room features to filter certain rooms
• Late check outs
• Software may be configured at any time without impacting past rental data
• UNDO room status facility with Reports
• UNDO/Void Checking/Check out, with Audit Report
• Guest database with advance search, export & import facility
• Automatic and Manual data back
• Guest History
• Interface to change Room Status in bulk
• Weed out trouble customers by marking them as DNR (Do Not Rent)
• Room Blocking for any transaction
• Extended Help on each and every functions and screens
• Hotel Reservation Import and Export Module

Basic Features

• True 32-bit Windows application designed to run on 98 SE/ME/NT/2000/XP application with network compatibility on local area network
• Full network support, can connect unlimited number of PC’s to one database for concurrent user operations
• Extended Customer Support via phone, fax, e-mail and website and Chat
• Completely Configurable as per property

Reports

• Customized reports on demand available now.
• Charts for better representation of data
• Daily Collection, Revenue and Rooming List Reports
• Daily Guest Balance Report
• Daily Guest Arrival List
• Guest Folio and Receipts
• Direct Billing Folio
• City Ledger and Aging Report
• Hotel Statistics Report
• Night Audit Reports
• Monthly Sales Report
• Monthly Credit Card Report
• Monthly Other Charges Report
• Monthly Statistics Report
• House Keeping Reports
• Guest Stay Summary
• Monthly Travel Agent Commission Report
• Charts for better representation of data
• Reports can be customize on certain level
• Password protected reports
• Summary reports for the exact picture of the property at a particular time
• Receipt or Folio printing
• Flexible automatic invoice printing if desired
• View / Download the reports

Additional Modules

• Call Logging Module to interface Call Accounting Software with eZee FrontDesk Hotels Software
• Credit Card Interface
• Guest Pictures Interface
• Point-of-Sale Interface
• Swipe Card Reader Interface